Fraud

Phone scams: common types and how to spot them

From fake bank employees to fake couriers — here are the most common phone scam scripts and how to recognize them before it's too late.

The common playbook

Most scams rely on one trick: manufactured urgency plus the authority of an "official" caller. The scammer poses as a bank, police, government agency, or a major company employee and pressures you to decide right there on the call, leaving no time to think or verify.

Common scripts

The most frequent ones: a call from a "bank security officer" about a suspicious transaction, asking for your SMS code; a call from a fake "investigator" claiming a relative caused an accident and needs money to settle it; fake tech support asking you to install remote-access software; and fake couriers or government messages about a package surcharge or a fine.

Why it still works

Scammers use caller ID spoofing so the call looks like it's from a bank's or agency's real number, and they often already know some of your data from past leaks — creating a false sense that the caller genuinely "knows" you, when it's really just a convincing script.

How to protect yourself

  • No bank, government agency, or support line ever asks for an SMS code or password over the phone
  • If the caller rushes or scares you, that's almost always a sign of fraud — hang up
  • Verify by calling back yourself using a number from the official website, not the number the caller gave you
  • Never install remote-access software at a stranger's request
  • Check the number on KtoTam.to — mass complaints often reveal the exact scam script being used

Frequently asked questions

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